Sales Training Courses 
Beginner:
Introduction to Sales 1 Day
Intermediate:
Developing Sales Skills 2 Days
Advanced:
Career Sales Skills 2 Days
These courses are designed to develop critical core skills in Sales and harnessing personal attributes of employees for development and growth of organisations in profitability, productivity and customer service. Maintaining and increasing the competitive edge in an ever changing and more diverse market. These courses will develop the skills to help turn an enquiry into a purchase from start to close while increasing the levels of competency for employees in the organisation.
Course Content Overviews
Beginner – Introduction to Sales is primarily entry level training for new employees to a company or employees transitioning to a new sales orientated position. It is designed to create awareness, provide entry level skills and create a platform for growth as a sales professional in the industry and organisation.
- The 2 Sales that Count
- The Sales Funnel
- The Fear of ‘Rejection’
- CRMS / DMS
- Target Audiences
- Barriers to Sales
- Do’s & Dont’s of a Sale
- Market Awareness
- Qualifying a Client
- Finding Clients
Intermediate – Developing Sales Skills – Designed to provide employees a solid foundation as a Retail/Sales Professional. Existing employees will gain the knowledge to provide solutions tailored to suit the client’s needs through questioning, ‘Negotiating’ and ‘Building Relationships’ while learning further skills such as ‘Closing a Sale’ to enable them to meet company KPI’s & KRA’s having positive impact on cashflow and profitability for the organisation.
- Core Questioning Techniques
- Shape Shifting
- Negotiation v’s Negotiating
- AIDA & AIDCA
- Market Awareness
- Targets – KPI’s v’s Motivation & Belief
- Tailoring Solutions
- Relationship Building & Leveraging off this
- Account Managers v’s Sales – Roles
- Closing the Sale
- 5 P’s
- Customer Service Definitions
- Fun & Passion
Advanced – Career Sales Skills – Help transition employees to become a ‘Sales Professional’ in their chosen industry. Learning ‘Sales Styles’, the ‘7 Steps of a Sale’ and ‘Guiding Conversations’ are advanced skills critical to any employee with significant exposure to sales opportunities or prospects. Providing skills to excel and exceed financial targets set while identifying opportunities and infecting other employees with their enthusiasm lifting morale to new heights.
- Sales Styles
- 7 Steps of a Sale
- Strategies
- Sweet Spots
- Awareness of Environment
- Guiding a Conversation – Control of Direction
- Influencers v’s Decision Makers
- Developing a Repertoire of Sales Styles
- Research
Enquiries & Enrolments:
Find out about our Sales Training Brokerage
Anne-Marie – 0415 648 928